Privacy Policy

General provisions

1.1. These data protection provisions (hereinafter referred to as “conditions”) regulate the basic principles and procedure based on which the Seller (hereinafter referred to as “Kodema”) processes the personal data of Buyers (hereinafter referred to as “customers”) on the order management platform (hereinafter referred to as the e-store).
1.2. The processing of customers’ personal data is determined by these conditions, the Law on Legal Protection of Personal Data of the Republic of Lithuania and other legal acts regulating the collection of such data.

PROCESSING OF PERSONAL DATA

2.1. KODEMA processes the customer’s personal data for the following purposes
2.1.1. When concluding and executing product purchase-sale agreements with the Client;
2.1.2. For customer identification, in order to properly fulfill the service provision and/or purchase-sale contract;
2.1.3. For other purposes for which KODEMA has the right to process the Customer’s personal data, when the Customer gives his consent or when it is necessary to process personal data due to KODEMA’s legitimate interest or when KODEMA’s personal data obligation is stipulated by other legal acts.
2.2. KODEMA is guided by the following basic data management principles:
2.2.1. personal data is collected for defined and legitimate purposes and is not further processed for purposes incompatible with those established before the collection of personal data;
2.2.2. personal data is processed accurately, fairly and legally;
2.2.3. personal data are identical, appropriate and only to the extent necessary for their collection and further processing;
2.2.4. The customer’s personal data is stored for the period determined by KODEMA, but no longer than the terms set by the legal acts of the Republic of Lithuania, and after the expiration of the personal data storage term, they are destroyed;
2.2.5. The customer’s personal data information is considered confidential and may be disclosed to third parties only based on the procedure provided in this policy and the legal acts of the Republic of Lithuania.
2.3. KODEMA processes the following personal data of the Client for the purposes specified in clauses 2.1.1 and 2.1.2 of these Rules:
2.3.1. basic information, i.e. name, surname, e-mail address or telephone number;
2.3.2. data related to the provision of services and/or goods, i.e. i.e. the service and/or product, its order details, payment details (i.e. product price, payment method), product delivery method, delivery location address in case delivery services are available), contact details (email address and/or telephone number);
2.3.3. other data related to the fulfillment of product orders and related additional services.
2.3.4. other data about the use of the Store’s services, i.e. i.e. data collected using cookies and similar technologies related to Internet browsing.
2.4. The customer’s personal data is received;
2.4.1. directly from the Client;
2.4.2. of other legal entities that sell Kodema products or other electronic stores that order the production service of Kodema;
2.5. KODEMA may provide/transfer personal data;
2.5.1. For state institutions, courts and law enforcement institutions, when it is necessary for the proper execution of valid legal acts or a court order.
2.6. The customer has the right to always disagree or refuse to provide information to the e-mail address he specified. by post The customer is provided with a clear, free and easy-to-implement option to object to or opt-out of such use of contact data for the above purposes by sending each email message. by e-mail: info@Kodema.lt.
The customer can withdraw his given consent to data processing at any time by submitting a request to the following contacts: by phone +370 647 36804 or e-mail by mail info@kodema.lt. Upon receiving such a request, KODEMA shall immediately take appropriate measures and actions to ensure that the Service Recipient’s personal data is not used for direct marketing purposes.
2.7. KODEMA has the right to use data processors for data processing actions (e.g. for the purpose of delivering goods). Data processors carry out the actions of processing the Client’s personal data assigned to them by a written contract or a separate instruction, except in cases where laws and other legal acts provide otherwise.
2.8. The customer undertakes to protect his login data to the e-store and not to disclose them to third parties. All risks related to the disclosure of login data to third parties and any resulting losses are borne by the Customer. The Customer, having learned about the disclosure of his login data, immediately informs KODEMA about it, which, taking into account the Customer’s message, blocks the Customer’s login. The parties agree separately on the reactivation of the Customer’s registration.
2.9. The customer, submitting a request according to 2.12. the prescribed procedure, has the right to receive information about his personal data and the purposes for which they are processed, as well as to demand the correction of incorrect data.
2.10. The Customer has the right to demand that KODEMA stop the processing of the Customer’s personal data, except in cases where such data processing is mandatory according to the applicable laws.
2.11. The Customer has the right to ask KODEMA for information about the processing of the Customer’s personal data by submitting a request to the following contacts: by phone +370 647 36804 or e-mail by mail info@kodema.lt. KODEMA undertakes to provide information to the Client within 2 working days after receiving the Client’s request. According to the procedure established in this point, the Customer may use the Customer’s rights if he believes that KODEMA has violated the Customer’s rights while processing personal data and by submitting a request to correct such a violation. The Customer also has the right to apply to the State Data Protection Inspectorate or the competent Lithuanian court, believing that the Customer’s rights have been violated.
2.12. KODEMA implements appropriate organizational and technical measures to protect the Client’s personal data from accidental or unlawful destruction, alteration, disclosure, as well as from any other unlawful processing.

Transfer of information or claim

3.1. A person can be informed about the processing of his personal data and has the opportunity to familiarize himself with the collected personal data by submitting a request by e-mail to info@Kodema.lt or by post.
3.2. A person can be informed about the right to receive information, from which sources and what personal data was collected, for what purpose it is processed, to which recipients of the data it is provided and has been provided by submitting a request by e-mail to info@Kodema.lt or by post.
3.3. A person can correct, destroy his personal data or stop, with the exception of storage, the processing of his personal data, when the data is processed in violation of the provisions of the law, by submitting a request by e-mail to info@Kodema.lt or by post.
3.4. All notifications related to the processing of personal data are submitted by e-mail to info@Kodema.lt or by post.
3.5. Answers to customers are provided in the form in which the message or claim was received from the customer.

Cookies

4.1. When you visit our website, we want to provide content and features that are tailored to your needs. Cookies are required for this. A cookie is information that a web server sends to a web browser and that is stored in the browser. This information is sent every time the browser requests to open a page from the server. This allows the web server to identify and track your web browser, helps us to recognize you as a previous visitor to a certain website, save your history of visiting the website and adapt the content accordingly. Also, cookies help ensure the smooth operation of websites, allow you to monitor the duration and frequency of visiting websites and collect statistical information about the number of website visitors. By analysing this data, we can improve our websites and make them more convenient for you to use.

4.2. Our website uses necessary cookies that ensure the proper functioning of the website. They are used because we have a legitimate interest in ensuring the website works, so you cannot control them yourself. We also use statistical, analytical and advertising cookies, which are designed to better understand our users, their user skills and to serve customized content (non-essential commercial cookies). We will only use non-essential cookies with your consent, so if we start using the non-essential cookies, they will be subject to your consent. In such case, before you start browsing, you will be presented with a possibility to express your consent and manage non-essential cookies. You have the right to refuse the recording of non-essential cookies, to browse anonymously, block non-essential cookies. By agreeing to the use of non-necessary cookies, you will be able to adjust them on our website in the future.

4.3. Cookies can be managed in two ways: 1) select the appropriate options in the pop-up window. 2) configure your browser to accept all cookies, reject all cookies, or notify you when a cookie is being sent. Every browser is different, so if you don’t know how to change your cookie settings, check its help menu. Your device’s operating system may have additional cookie controls. If you do not want information to be collected with the help of cookies, use the simple procedure available in most browsers that allows you to refuse the use of cookies. To learn more about how to manage cookies, visit: http://www.allaboutcookies.org/manage-cookies/.

4.4. However, keep in mind that some services may be designed to work only with cookies, and if you disable them, you will no longer be able to use them or certain parts of them. In addition to the cookies used by the Data controller, our websites may allow certain third parties to set and access cookies on your computer or other device. In this case, third-party privacy policies apply to the use of cookies. Please note that our social network accounts are subject to the respective social network’s cookie policy. The data about the cookies we use, their purpose, validity and type are presented in the table below:

Changing the Rules

5.1. KODEMA has the right to partially or completely change the Privacy Terms by announcing it in the e-store.
5.2. If the customer continues to use the services provided by the e-store after the changes in these conditions, it is considered the customer’s consent to the change in the conditions.

Final Provisions

6.1. These Privacy Terms are governed by the law of the Republic of Lithuania.
6.2. All disagreements regarding the implementation of these rules are resolved through negotiations. If it is not possible to reach an agreement, disagreements are resolved according to the procedure established by the laws of the Republic of Lithuania.